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Data Protection Policy

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Privacy Policy – DigiDynamix (Pty) Ltd

Last updated: 2026

DigiDynamix (“we”, “our”, “us”) is a web design and digital services business based in Cape Town, South Africa. We are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and applicable privacy laws. 

  • We may collect the following personal information when you interact with our website or services: 
     

    • Full name  

    • Email address  

    • Phone number / WhatsApp number  

    • Business details (where provided for services)  

    • Messages sent via contact forms, email, or WhatsApp  

    • Booking or enquiry information  

    • Website usage data (via analytics tools)  

  • We collect and use your information for the following purposes:

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    • To respond to enquiries and provide quotes  

    • To deliver web design and digital services  

    • To communicate regarding projects and support  

    • To manage client business emails and website-related services  

    • To improve our website, services, and user experience  

    • To analyze website traffic and performance (analytics) 

    ​

    We do not sell or rent your personal information. 

  • Your information is stored securely using trusted platforms such as:

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    • Wix (website hosting and forms)  

    • Google Workspace (email communication and client correspondence) 

    ​

    We take reasonable technical and organizational measures to protect your data against loss, misuse, or unauthorized access. 

  • Your information is stored securely using trusted platforms such as:

    ​

    • Wix (website hosting and forms)  

    • Google Workspace (email communication and client correspondence) 

    ​

    We take reasonable technical and organizational measures to protect your data against loss, misuse, or unauthorized access. 

  • Our website may use cookies and similar tracking technologies to: 

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    • Improve website performance  

    • Understand visitor behaviour  

    • Analyze traffic using tools such as analytics platforms  

    ​

    You can control or disable cookies through your browser settings.

  • We may use third-party services to operate our business, including: 

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    • Website hosting and design platforms (e.g. Wix)  

    • Email and communication tools (Google Workspace)  

    • Messaging services such as WhatsApp for Business  

    • Analytics tools (e.g. Google Analytics)  

    ​

    These services may process limited personal data on our behalf in order to function properly. 

  • Where clients grant access to business emails or social media accounts as part of our services: 

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    • Access is used strictly for service delivery purposes  

    • We do not misuse or disclose account information  

    • Access is removed or revoked upon completion or termination of services

  • We retain personal information only for as long as necessary to: 

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    • Provide our services  

    • Comply with legal or contractual obligations  

    • Maintain business records  

    ​

    After this period, information is securely deleted or anonymized. 

  • Under POPIA, you have the right to: 

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    • Request access to your personal data  

    • Request correction or deletion of your data  

    • Withdraw consent for communication  

    • Object to certain uses of your information 

  • If you have any questions about this Privacy Policy or your personal data, you can contact us at: 

    ​

    DigiDynamix (Pty) Ltd
    Email: info@digidynamix.co.za 
    Location: Cape Town, South Africa 

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. 

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